Case Study · AI Voice Receptionist
Mujawib
The Challenge
Clinics and service businesses lose customers when calls go unanswered or staff can't handle booking calls around the clock, especially in local Arabic dialects.
The Solution
Built Mujawib, a fully-managed AI voice receptionist that answers business phone lines 24/7 in Saudi, Gulf, and Egyptian Arabic dialects, checks calendar availability, books appointments in real time, sends WhatsApp confirmations, and escalates to a human team when needed.
The Results
- 24/7 Arabic-dialect call answering
- Real-time calendar booking & WhatsApp confirmation
- Smart handoff to human staff
- Live per-call transcripts & analytics
